Ever dealt with a customer who just won’t budge?
The kind who pushes back on certain products or features, even though you know they’d genuinely benefit from them. Maybe they can’t picture the blind spots you’re highlighting or they’re focused on cost without recognising the risks. It’s a familiar challenge, and more often than not, it comes down to how the solution is explained rather than what’s being offered.
That’s where your proposition makes all the difference. By framing products in customer-friendly language, you can help them connect the dots between features and real-world benefits. It’s not about selling harder; it’s about showing clearly how each part of the system protects what matters to them.
To make those conversations easier, here are 13 ready-made phrases you can use (or adapt) to add more value to your quotes and proposals. They’re designed to shift the focus from “what it is” to “what it does for me”, helping customers see benefits instead of just product names and prices.
Helps customers visualise their vulnerabilities, turning extra detectors from “optional” into “essential.”
Makes the advantage of external detection obvious – prevention before intrusion.
A strong way to position app notifications and smart alerts, putting the customer in control.
Explains cameras and visual verification in plain, reassuring language.
Shows the customer the benefit of battery backup. Offer reassurance that their security won’t suddenly vanish during a power cut.
A friendly way to explain keyfobs, tags and smart device control.
Highlights convenience and peace of mind with app control.
Expands their view beyond four walls, showing how outdoor detection adds value.
Perfect when explaining pet immunity, dual-tech sensors and smart cameras.
Positions modern signalling modules and wireless systems as smart long-term investments.
Underscores the value of add-on services, like Guard Response, doubling their protection.
Ideal for smart control, multiple user codes and app-based features.
Ties it all together: the real benefit of early detection, fast alerts and professional backup.