Why installers must embrace IoT and AI

As we head towards 2026, the UK intruder and alarm security market is at a crucial turning point. The industry is evolving rapidly, driven by advancements in technology, shifting consumer expectations and an increasing demand for more integrated, intelligent security solutions.

For installers, these changes present both challenges and significant opportunities.

In this article, we’ll explore the key trends currently driving the market, the opportunities these trends present, and how you, as an installer, can position yourself as a trusted expert in an ever-changing landscape.

The Internet of Things (IoT) is arguably one of the most significant forces reshaping the global security solutions market. Once seen as a niche innovation, IoT is now central to the design of modern security systems. In 2024, approximately 39% of UK households had smart home products, with projections indicating this number will rise to 50.2% by 2027. This trend suggests a significant increase in the adoption of connected security systems in the coming years.

For installers, this growth will go beyond simply installing alarm systems. Creating interconnected ecosystems that allow users to control their security systems from anywhere, at any time, will be crucial to business success. Today’s property owners expect more than just a traditional alarm system, they want a seamless experience that integrates their security with other smart devices.

This presents a unique opportunity for you as an installer to expand your business and offer even more value to your customers. By helping customers to integrate their security systems with IoT devices, like our DoorbellCam, you can provide a more comprehensive service that enhances both security and convenience. With a solid understanding of security and home automation technologies, you’ll be able to offer tailored solutions that meet the growing demand for smarter, more connected homes, all while strengthening long-term relationships with your customers.

The demand for systems that offer remote access, real-time notifications and integration with other smart devices continues to grow exponentially. Indeed, in Ireland, the Central Statistics Office notes that internet-connected alarm system and security camera usage has nearly doubled since 2022.

This is especially true in the residential sector, where homeowners are increasingly seeking ways to automate and control their entire home from a single interface. Solutions like our HomeControl2.0 app are designed with this shift in mind, providing users with an intuitive platform that brings together intruder alarm control, automation and smart device integration all in one place. By offering systems that align with this all-in-one approach, you can meet modern expectations while delivering real, user-friendly value.

Alongside the rise of IoT connectivity, artificial intelligence (AI) is becoming a key driver in the evolution of modern security systems. AI-powered solutions can now intelligently differentiate between genuine threats and harmless triggers (like pets or environmental changes) making systems both smarter and more dependable.

As an installer, this shift calls for an all-encompassing approach. Security is no longer solely about safeguarding property; it’s about enhancing the homeowner’s overall lifestyle through intelligent, seamless and user-friendly solutions. Those who can offer systems that deliver a seamless and integrated experience will be well-positioned to meet the demands of modern consumers.

As the security industry becomes increasingly reliant on technology, the regulatory landscape in the UK is tightening to address emerging cybersecurity challenges. Notably, the Product Security and Telecommunications Infrastructure (PSTI) Act that came into effect in April 2024 mandates that manufacturers of consumer connectable products comply with baseline security requirements. This legislation aims to ensure that smart devices are designed with security in mind, protecting consumers from cyber threats.

In addition, the UK government is set to introduce the Cyber Security and Resilience Bill, first announced in the King’s Speech of July 2024. Following the publication of a policy statement in April 2025, the Bill is expected to be introduced to Parliament later this year. It aims to strengthen the UK’s cyber defences by updating regulations, covering more digital services and supply chain providers, and improving reporting to give a clearer picture of emerging threats. For security professionals like you, these changes highlight the need to stay informed and compliant with evolving rules to protect both your customers and your business.

And, this isn’t just about avoiding legal issues – it’s about building trust with your customers. Offering secure and compliant solutions will set you apart as a responsible professional who takes data protection seriously.

At Pyronix, our vision is clear.

We are committed to providing you with the tools, training and support needed to navigate these changes and deliver the most effective, innovative security solutions to your customers. As IoT and AI continue to shape the future of the industry, we’ll continue to help you stay at the forefront of the security revolution.

Get in touch via our contact form to connect with your local Account Manager and discover how we can support your business.