🛡️ What is Guard Response?
With Guard Response, your customers can get a professional, SIA-approved guard sent straight to their property when their alarm’s triggered, all from the HomeControl2.0 app. Easy to add, no extra kit, real added value.
Why it’s worth offering
- ✅ No-fuss upgrade
- ✅ Works with new and existing Pyronix systems
- ✅ Set up in minutes via the app
- ✅ You get reliable recurring revenue
- ✅ Gives your offering an edge
How it works
Your customer signs up with a monthly or yearly subscription and gets 2 callouts a year. If there’s an alarm, they can trigger a guard from the app. The guard aims to arrive within 30 minutes and will give feedback after the visit. If they’re late, the callout credit stays on the account. Everything’s tracked and logged in the HomeControl2.0 app; location updates, visit history, photos, the lot.
Your customers get:
- ✅ Fast, SIA-approved guard response
- ✅ Full control through the HomeControl2.0 app
- ✅ Real-time updates and visit reports
- ✅ Full log of activity with photos and timestamps
- ✅ Cover 24/7, 365 days a year
More peace of mind for your customers
Great for homeowners, businesses and customers who travel. It fills the gap between self-monitoring and full response monitoring, without the full price tag.
Why you’ll like it
It’s easy to offer and helps you stand out from the crowd by offering something more than just an alarm. While others stop at notifications, you’re giving customers real backup they can rely on. It’s peace of mind they can see, with a service that’s easy to explain, simple to set up and ready when they need it.
🚀 Tools to Help You Sell
Everything you need to pitch Guard Response with confidence.
📦 Installer Pack (Downloadable Content)
Your toolkit for explaining the service to your customers:
📧 Email Templates
No need to start from scratch! We’ve written plug-and-play emails you can send to:
🎥 Explainer Videos
This will be video designed for you and your customers. Add your videos below: