Quality Policy

Our Quality Policy is to:

  • Achieve excellence through continual improvement, addressing risks and identifying opportunities across all areas of the business.
  • Understanding our customers needs and drive to exceed their expectations.
  • Train, develop and empower colleagues to enhance quality standards and customer service, enabling their contribution to achieving company objectives.
  • Comply with applicable legislative and regulatory obligations for our products and the requirements of the international quality standard; BS EN ISO 9001
  • Focus on technology innovation through product design and development and to lead the way in bringing new technologies to market.
  • Consistently manage change implementation processes ensuring we meet and exceed our customers’ expectations for the quality and delivery of our products and services.
  • Be the partner of choice for customers through being a robust and agile supplier of quality, cutting edge products, software and services.

Supporting this is the aim of every employee to GET IT RIGHT, FIRST TIME, EVERY TIME.

  • The company ensures that adequate resources are made available to achieve the objectives of this policy.
  • The responsibility for discharge of the company’s obligations lies with management at every level.
  • It is the duty of every employee to co-operate with management to enable it to meet its objectives and to adhere to all company rules, procedures and practices.
  • This policy is reviewed annually (or as necessary) and updated accordingly.
  • It is communicated to all employees and is available to the public and any interested parties on request.

Rev 5 updated 03/09/2024