However, due to unanticipated disruptions, BT temporarily halted the rollout.
BT paused the switch-off because some customers, especially those reliant on landlines for backup during storms or power outages, were left without communication during severe weather events.
Since then, BT has been working on more resilient backup options, including hybrid phones that can switch to mobile networks. The company recently announced that the switch-off is back on track and has now completely stopped selling the copper wires required to run a PSTN network.
The switch-off is driven by the need for digital technology and cost savings. The outdated copper-based PSTN is to be replaced by a faster, more efficient digital Internet Protocol (IP) network via fibre optics.
The change affects devices relying on PSTN, such as intruder alarm systems using this network for communication. Professional installation companies will need to adapt, prioritising a transition to IP and cellular communication, especially where professional monitoring is needed.
Replacing PSTN with Pyronix IP and cellular options will enhance system capabilities, including remote control via apps, utilise home automation, video integration, and more.
To futureproof your company in light of the PSTN switch-off, changing to IP and cellular communications is crucial. So what do you need to do now to make the transition work?
- Assess your existing estate
- Prioritize systems requiring professional monitoring
- Replace PSTN modules with IP and cellular communications
- Educate customers about the benefits.